1. Introduction
Welcome to INCAI Studio ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and mobile application (collectively, the "Service").
This Privacy Policy explains our data handling practices when you use our Service. Please read this policy carefully. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Information You Provide Directly
- Account registration information (email, username, password)
- Profile information (name, preferences, interests)
- Communication data (emails, support requests)
- Payment information (processed securely through third-party payment processors)
- Feedback and survey responses
- Text inputs for AI summarization and analysis
2.2 Information Collected Automatically
- Device information (device type, operating system, unique device identifiers)
- Usage data (features used, time spent, interaction patterns)
- Location data (general location based on IP address)
- Log files (access times, pages visited, referring URLs)
- Cookies and similar tracking technologies
- Analytics data about your interaction with our Service
2.3 Information from Third Parties
- News sources and content providers for AI processing
- Analytics partners and service providers
- Social media platforms (if you link your accounts)
3. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and improving our Service
- Personalizing your AI recommendations and content
- Processing transactions and sending related information
- Sending promotional emails and newsletters (with your consent)
- Responding to your inquiries and customer support requests
- Analyzing usage patterns to improve user experience
- Detecting and preventing fraud or abuse
- Complying with legal obligations
- Administering and protecting our Service
4. Sharing of Information
We do not sell your personal information. We may share information in the following circumstances:
4.1 Service Providers
We share information with third-party service providers who assist us in operating our website and conducting our business, including payment processors, hosting providers, analytics providers, and customer support platforms.
4.2 Legal Requirements
We may disclose information when required by law, court order, or government request, or when we believe in good faith that disclosure is necessary to protect our rights, privacy, safety, or property.
4.3 Business Transfers
If INCAI Studio is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:
- SSL/TLS encryption for data transmission
- Secure data storage and database encryption
- Access controls and authentication mechanisms
- Regular security audits and assessments
- Employee confidentiality agreements
However, no method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar tracking technologies to:
- Remember your preferences and login information
- Track your activities on our Service
- Analyze usage patterns and improve user experience
- Deliver targeted content and advertisements
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Service.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request corrections to inaccurate data
- Deletion: Request deletion of your personal information
- Opt-out: Opt-out of marketing communications and certain data processing
- Data Portability: Request your data in a portable format
- Right to Object: Object to certain data processing activities
To exercise these rights, contact us at JenniferQuirogaEscobar28@trolv.com.
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
9. Third-Party Links
Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before submitting your personal information.
10. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from your home country. By using our Service, you consent to the transfer of your information to countries outside your country of residence.
11. Data Retention
We retain your personal information for as long as necessary to provide our Service and for legitimate business purposes. You may request deletion of your account and associated data at any time by contacting us.
12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know whether personal information is sold or disclosed
- Right to say no to the sale or sharing of personal information
- Right to delete personal information collected
- Right to correct inaccurate information
Terms of Service
Acceptance of Terms
By accessing or using our services, you accept and agree to be bound by these terms.
Use of Services
Our services are provided for lawful purposes only. You agree not to use our AI tools for illegal activities or to violate any laws.
Intellectual Property
All content and technology provided by INCAI Studio are protected by intellectual property laws. You may not reproduce or distribute them without permission.
Limitation of Liability
INCAI Studio is not liable for any damages arising from the use of our services. Use at your own risk.
Changes to Terms
We may update these terms at any time. Continued use of our services constitutes acceptance of the updated terms.
Contact Us
For questions about these Terms of Service, contact us at JenniferQuirogaEscobar28@trolv.com.